Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts:

  • Processing time

Orders will be processed within 2 days of ordering and be shipped the next day after the processing day.

*Please note that these are estimated delivery times only, therefore Pigpig is not guaranteeing delivery dates.

  • Shipping time

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability.

Order Tracking

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. 
For customers who select economy shipping, to track the order, you can visit Trackingmore or directly at the courier's website:

Shipping fee

  • Free shipping